Shipping & Returns
At Besmed Supplies, we strive to deliver your orders quickly and safely.
- Processing Time: Orders are processed within 1–2 business days after payment confirmation.
- Shipping Methods: We offer standard and expedited shipping options. You can select your preferred method during checkout.
Returns & Exchanges
1. Shipping Policy
At Besmed Supplies, we strive to deliver your orders quickly and safely.
- Processing Time: Orders are processed within 1–2 business days after payment confirmation.
- Shipping Methods: We offer standard and expedited shipping options. You can select your preferred method during checkout.
- Delivery Time: Standard shipping typically takes 5–7 business days, while expedited shipping takes 2–3 business days, depending on your location.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
- Shipping Charges: Shipping fees are calculated at checkout based on your location and selected shipping method.
2. Returns & Exchanges
We want you to be completely satisfied with your purchase.
- Eligibility: Products must be unused, in original packaging, and returned within 14 days of delivery.
- Non-Returnable Items: Certain items, such as personalized products or health-sensitive items, may not be eligible for return.
- Return Process: To initiate a return, contact our support team at support@besmedsupplies.com with your order details.
- Refunds: Once your return is received and inspected, we will process your refund to the original payment method within 5–7 business days.
- Exchanges: If you wish to exchange a product, please contact our team to arrange a replacement.